Delivery & Returns
We're pleased to offer FREE standard delivery on ALL ORDERS with a value of £10 and over
Standard delivery on orders with a total value under £10 is just £1.95.
Standard delivery is sent 2nd class with Royal Mail, and should be received within 5-10 working days after you place your order. Orders sent using standard delivery cannot be tracked.
If you need your goodies quicker than this you can select the 'Express Delivery' option at checkout.
Express delivery is a fixed price of £6.95 per order and will be delivered to you within 1-4 working days. We use Royal Mail special delivery or a courier service, so a signature will be required and the service is fully trackable.
All items on one order will be sent together at the same time.
During busy periods these delivery times may differ slightly - so if an order is needed by a certain date please do let us know.
All The Paper Wild items that are not personalised come with a 14 day money back guarantee. We hope that you are delighted with your purchase, but if you would like to return an item to us please contact us within 7 days of receiving your order for our returns information. We cannot accept returned goods that have been opened or used in any way.
We cannot accept the return of any personalised items as they can't be used again - but if you feel that the bespoke items you have received are faulty or not fit for purpose, please contact us immediately.